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No connection to the 4G router

  • 17 december 2020
  • 1 reactie
  • 263 Bekeken

The installer installed and configured the 4G voor Thuis Extra Snel internet for me, but I cannot connect to the router. I tried on my laptop and phone and cannot get a connection.

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Beste antwoord door Marcel MCi 19 december 2020, 09:10

Hello Kotniak (Kotniak),

The installer tested the internet connection I assume? Dit you try to connect to the 2.4 and 5 Ghz WiFi? Did you tried a wired connection?

Otherwise perform a reset of the router en try again. 

Regards,

Marcel

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Hello Kotniak (Kotniak),

The installer tested the internet connection I assume? Dit you try to connect to the 2.4 and 5 Ghz WiFi? Did you tried a wired connection?

Otherwise perform a reset of the router en try again. 

Regards,

Marcel

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