Beantwoord

Cancelling my contract

  • 1 January 2022
  • 2 reacties
  • 87 Bekeken
B

Hi there,

I returned to Australia to visit family and have decided to stay and not return to The Netherlands.

unfortunately I can not find a way to cancel my contract from overseas, could someone please help?

regards, 

ben

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Beste antwoord door Waqqas 2 January 2022, 10:35

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2 reacties

Waqqas
Rank
Reputatie 7
Badge +15

Hello @bnc10292 

Cancelling your mobile subscription will cost you €13,50 x the remaining months + any remaining toestelkrediet.

If your subscription is out of contract than you'll only pay for the final invoice. Keep in mind that there is a one month cancellation period, a moderator can submit the cancellation for you.

Welkom op de Odido community!
Hajar van Odido
Rank
Reputatie 7
Badge +9

Hi @bnc10292 

I see @Waqqas already provided you with all the information you need. Would you like to keep your number and transfer it to PrePaid? If you can send me a private message including your 06-number, name, birth-date, full address and the last 4 numbers of your account number I will help you with your cancellation request. You can send me a private message by clicking on my name and choosing the option ‘’stuur bericht’’. 

Looking forward to your message. 

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