cancelling my t-mobile subscription from abroad

  • 15 September 2022
  • 1 reactie
  • 25 Bekeken

Hi, I recently left the Netherlands due to a family emergency, and thus would like to cancel my mobile subscription. However, I don’t have the the T-mobile number anymore, so I cannot cancel it over the phone. I also tried emailing but no one replied. How can I get in touch, please? 

Thank you

1 reactie

Reputatie 5
Badge +3

Hi @evafrimlova

I completely understand your desire to cancel your subscription in this case! I would be happy to look into this with you. Would you like to send me a DM via the Community with the following details? Your phone number, date of birth, zip code, house number and the last four digits of your IBAN? Then I'll take a look with you!