Hi, I had a prepaid sim and yesterday I requested an abonnee on the same mobile number, but today I received a new sim with a new number. What should I do?
Beste antwoord door Waqqas
Bekijk origineelHi, I had a prepaid sim and yesterday I requested an abonnee on the same mobile number, but today I received a new sim with a new number. What should I do?
Beste antwoord door Waqqas
Bekijk origineelHello
Did you change your prepaid plan to abonnement via this page?
There is an option for a new number or keep the same number, by default new number is selected so maybe it went wrong there?
Hi,
I am sure I choosed to keep my number and I filled my current number in the box. How can I fix this problem?
I don't want to change my number. However, my prepaid sim has been deactivated.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.