I will leave the country on April 2, 2023 and I would like to cancel my subscription to mobile phone starting that date. I have a contract that expired already. How should I proceed? Thanks !
Reputatie 5
Hi
If your contract passed the original end date, you would only have to consider the one month's notice, meaning if the cancellation would happen today, your contract would end on 20-2-2023. If you want to use your contract until your departure, I'd recommend to send us a message on 1 March. Alternatively, we can end your contract (with a one month's notice) by changing the subscription to PrePaid. You can then use your sim card as a PrePaid until departure (after six months of inactivity, the PrePaid sim will be disabled automatically).
Please let us know what would be your intended route.
Reputatie 7
+4
Hi
Please see the topic below for further instructions.
A T-Mobile community moderator will get back to you.
Furthermore, please keep in mind that every contract has a one-month term of notice.
Hope this helps!
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