Hi, T-Mobile Team,
Unfortunately, due to Covid-19, I have been in India since September 2020. I thought I would come back but the situation hasn't been in my favour. It’s not possible for me to keep paying the invoices along with rent, which is why my roommate has also decided to move out of the apartment.
I would like to cancel my subscription for my home WiFi/internet plan and my mobile plan at the earliest. Please advise and help me on how we can go about it.
Beste antwoord door Boris
Thanks for your message on the Community! Let me find out what the possibilities are. Can you please send me a private message with your zip code, house number, date of birth and the last four digits of your billing number. With these I have access to your account and check what I can do for you. I’d be happy to hear from you.