Beantwoord

My T-mobile app werkt niet meer op Iphone 5S met IOS 10.3.2

  • 4 juni 2017
  • 1 reactie
  • 96 Bekeken

I used to read my user status from My-T-Mobile app, .but this is no more possible. I have updated the My T-Mobile app on my IPhone a few days ago. Since then it doesn't work anymore. It even doesn't open.
about the same time I have updated the IOS version of my Phone to 10.3.2.
For I thought maybe the update proces failed, I have tried to renew the app by deleting it and install it again but tha doesn't

So it seems that either there is a bug in the app update of My T-Mobile or the two versions (of my T-Mobile and IOS) don't match with each other.

I can't imagine, I am the only one having this problem.
So I suppose there is surely someone who can help meto make the app works on my Phone again.

w.k.r. Gerrit-B.
.
icon

Beste antwoord door Lodan 4 juni 2017, 15:33

Hi Gerrit-B,

There are some bugs in the current iOS app, It appeared on version 4.4 and there has been a fix (V. 4.4.1) but we still receive notices from customers like you that it doesn't work as it should be.
I have copied your post and moved that one to this topic to keep it central.

You can find more answers in that topic, therefore I will close this one 🙂
Bekijk origineel

This topic has been closed for comments

1 reactie

Badge +9
Hi Gerrit-B,

There are some bugs in the current iOS app, It appeared on version 4.4 and there has been a fix (V. 4.4.1) but we still receive notices from customers like you that it doesn't work as it should be.
I have copied your post and moved that one to this topic to keep it central.

You can find more answers in that topic, therefore I will close this one 🙂