i got an 2-year subscription (internet and phone). However, due to the Covid-19, I decided to come back to my hometown. My subscription will end in October, 2021.
I want to ask about cancel subscription. Is there any possible way to cancel the subscription before the due date (I will pay all my leftover for the device)?
Thank you for your answer
Beste antwoord door David
I’ve just checked and the disconnection fee would be €300.06, but then your contract will be terminated on the 13th of March, as there is a month notice. If we can arrange this for you, let us know! Then we'd also like to know if you want to keep your phone number as PrePaid, in case you plan on coming back eventually, or if we can terminate the contract and phone number.
Let us know and we’ll make the arrangements!