Hi! I returned a iPhone 12 mini 128G white to T-Mobile, I shipped it on 3 Dec, and it shows delivered on 4 Dec. But still now I haven’t get any confirmation by T-Mobile yet whether received the returned phone. Could here anyone help me check that? The order number is: *** . and the post number is: *** by DPD. and the IMEI number of the returned phone is: *** . Thanks for help in advance!!!!
Beste antwoord door David
How unfortunate, wasn't the iPhone 12 mini to your liking?
I’ve checked your account and you've spoken to my colleague on December 5th. She filed a request for a reimbursement of your cancelled order. This reimbursement can take an average of 14 days and then we’ll refund the money to your bank account. So I reckon that this will happen quite soon!
If you have any additional questions, let me know!
PS: I edited the info in your message.