Beantwoord

Refund for canceled order

  • 20 januari 2021
  • 3 reacties
  • 310 Bekeken

  • heeft eerste post geplaatst
  • 1 reactie

Hi,

My order (54130687) has been cancelled on 5th Jan 2021. According to the website, I'd get my money back in 2 weeks time.

As of today, I still haven't received my refund. Could someone assist me to check the status of the refund?

Thanks in advance.

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Beste antwoord door Hajar 21 januari 2021, 14:02

Hi @faputri 

You should receive your refund within 14 workdays. I expect you to receive the refund within a couple of days. If you haven’t received anything by the beginning of next week, please let me know. I will make sure you’ll get your refund! 

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3 reacties

Reputatie 7
Badge +20

Hi @faputri 

You should receive your refund within 14 workdays. I expect you to receive the refund within a couple of days. If you haven’t received anything by the beginning of next week, please let me know. I will make sure you’ll get your refund! 

Hi @Hajar, I have checked my bank account and up to now, the refund has not been transferred yet. Can you please assist to check again? Thank you.

Reputatie 7
Badge +20

Hi @faputri 

Thanks for letting me know! I have contacted the department in charge and they will make sure you will get your refund. I’m sorry for the delay!

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