Cell phone (088-209-2050) contract was terminated correctly in September 2020; cell line never activated.
Cancellation wasn’t processed properly though. Customer service corrected the error of cancellation fees were added by mistake) beginning of January 2021.
The stream of harassing mail, currently threating email from “Flanderijn” incassa on January 12, 2021 needs to be dealt with;
Please communicate in writing that account was closed and Flanderijn has to stop sending any mail or email trying to collect money which are not due.
Beste antwoord door TAVL
This is a customer based community. Fellow customers can't help you further as we have no access to your account.
Due to the nature of this topic I've notified a moderator. They have access and can help you further. The quickest way is to call the T-Mobile service desk. It may take a bit for moderators to help you here.