Hello!
I have the issue with my contract. Unfortunately I had to leave the NL but I can’t terminate my contract and I can’t reach out to anybody at T-mobile nor on the phone nor via email. It is awfully frustrating especially cause I have to pay 30 euros every single month for a service I am not using.
Please let me know how this problem can be solved.
Thank you for your help.
Termination of contract
Reputatie 7
+17
Hallo
Do you want to terminate your mobile subscription or thuis subscription?
The moderators here can help you with this.
I would like to terminate my mobile subscription.
And I would really appreciate that.
Thank you.
Reputatie 7
+17
For terminating your mobile subscription it will cost you €13,50 × the remaining months with a one month cancellation period.
Thank you for the info.
How can I get it done?
Reputatie 7
+17
Wait for a moderator to reply, hopefully they'll reply soon.
Reputatie 6
+5
- Moderator
- 923 reacties
-
10 juni 2020
Hi
I’m happy to help! I've arranged this for you, your contract ends on the 10h of July 2020, as you have a month cancellation term. the amount will be charged on your last invoice.
If you have any further questions, don't hesitate to ask. I’m here to help you! 
Hi Evy,
thank you a lot for your help, I really appreciate it! :)
hey
I just got my factuur and it is still a monthly one. Is the next invoice really going to be the last one? Thanks in advance.
Reputatie 5
+4
There is a 1 month termination period. Since Evy cancelled your subscription 18 days ago you have a few more days to go before receiving the last invoice. That will be next month when you see the termination on your invoice (end date halfway July).
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