Download speed is terrible

  • 20 May 2020
  • 1 reactie
  • 99 Bekeken

I'm in nuenen and I'm getting around 15mb down and 750mb up.

This has been happening for some time now… 

Any known problem?

 

Thanks.


1 reactie

Reputatie 7
Badge +15

Hello @rodrigo.carvalheira 

Which modem do you have?

Can you leave your mediaconverter and/or modem for a few minutes without power? When everything is started again connect a laptop with a CAT5e or CAT6 cable to the modem and test your speed with the Ookla speedtest app, not via browser.

If the speed remains slow try it with another laptop or start your laptop in safe mode.

Reageer