I have been using tmobile thuis glasvezel for a few months without issues, but today the alarm light turned red on my media converted.
Customer support said that I need to connect my original modem for them to diagnose the problem, but isn’t this light indicate that the issue is on the network side and not the CPE?
I am using my own router instead of the zyxel model, and it has been working just fine. The modem is not at my place anymore, how can I solve this with customer support?
Beste antwoord door ericBekijk origineel