I got a home optical fiber internet subscription last week (07/09/22)
I still didn't receive the modem or a confirmation for the installation date. In the T-Mobile home my order is listed as pending still (step 3).
When I got the subscription (using the t-mobile chat) the sales person told me the installation would be this Friday (16/09)
I tried calling the customer service number, but I still cannot speak Dutch.
Is there something wrong with the subscription? Can I do anything?
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