No internet and no support

  • 2 February 2023
  • 1 reactie
  • 25 Bekeken
A

Hello everyone,

 

I suddenly have no internet connection at home (red light turned on). Called customer support and they have no idea why, say it can take up to 5 working days until someone contacts me. I cannot be without internet at home due to my work, how can I file a complaint?

 

Thank you for your help!

1 reactie

Tommie van Odido
Rank
Reputatie 7
Badge +9

Hi @anaraqc, you’re currently experiencing Internet issues, sorry for the inconvenience! To help you with a temporary solution, you may use our 4G-network for free with an Unlimited Internet voucher. Send me a private message if you would like to recieve one. The issue has been sent to our technicians. They will reach out to you. I would like to hear back from you.

Life is too short to drink bad wine!

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