Sorry for posting this in English. My Dutch is nog niet genoeg.
For a couple of weeks I lost the internet connection at home. The globe light on the ZYXEL modem went off. I’ve restarted the modem a few times. Tried to reset it twice as well. I checked the cable connection to the distribution box on the dyke - I live on a boat. The cable is properly connected as before.
Before the light completely went off after a week of pretty bad weather, it was red for a quite a while. Can you please check the signal sent to the distribution/installation box? Before I switch from KPN service to T-mobile, this happened to me once. I tried everything to fix it but it was just a waste of time. When I finally decided to call KPI, the signal mysteriously came back before the call. I suspect there can be something going on with the infrastructure. I believe you can find my phone number and address via the Klantnummer. Please let me know if any further information is needed.
Thanks a lot!
Beste antwoord door JasonBekijk origineel