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4 reacties
good afternoon,
from day 1 of my my new fiber connection I am experiencing regular losses of connection of the duration of 2-3 min approx. frenquency is variable, but on the average in order of 1-2 interruptions per hour.
modem is a Zyxel T-50. unplug or reset the router does not sort any effect.
hoping in the support of the community to solve the issue.
regards
Welcome @Luca Capuano to our Community!
I can indeed see that the modem is getting interrupted, this could be the powerflips you are performing yourself. To get a better picture of this, I would like to ask you to keep the modem powered on for the next three days and keep track when it drops. In those three days, can you make a note of the time and date when the connection goes down? Then, I can continue the investigation! Thanks in advance for your efforts.
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