Beantwoord

transfer internet subscription to new adress tmobile

  • 2 August 2022
  • 2 reacties
  • 20 Bekeken

I Hello,

 

Currently I have a T-mobile internet subscription at my home. I will move to my new house on the 9th of September and I want to use the same offer. So I would like to transfer my internet subscription to my new address. Could you help me with that please?

 

Thanks 

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Beste antwoord door eric 2 August 2022, 22:26

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2 reacties

Reputatie 7
Badge +17

Hi @onurhan , welkome at the community. 

A moving can be arranged online. There is an information page which Google can translate. 

Main things are, you login to your my-tmobile and check what  subscriptions can be created  at your new zip code. That is leading if the same service can be offered there. 

Do not forget to apply for "klantenvoordeel" if applicable for you,  once the new connection is delivered. That is not transferred automatically. 

Reputatie 7
Badge +20

Hello @onurhan 

Because you need a new contract for your new house, the costs for internet could be more than what you are paying now. Read this topic for more information:

https://community.t-mobile.nl/nieuws-552/nieuw-portfolio-2022-t-mobile-voor-thuis-338684

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