Beantwoord

Currently Abroad (Question regarding phone plan)

  • 2 juli 2020
  • 1 reactie
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Hello! I am currently abroad and would like to know if I can pause my phone plan til October this year as I would not be using the T-Mobile service til then.

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Beste antwoord door Waqqas 2 juli 2020, 09:23

Hello @chw19 

Pausing your subscription is not possible i'm afraid, but you can downgrade your subscription to 1GB and 120 minutes till October so you will pay less per month.

Via the app go to abonnement and tap on GO add-ons. Via the website go to abonnement & instellingen > bundel wijzigen and open the GO add-ons ^ dropdown menu.

Bekijk origineel

1 reactie

Reputatie 7
Badge +17

Hello @chw19 

Pausing your subscription is not possible i'm afraid, but you can downgrade your subscription to 1GB and 120 minutes till October so you will pay less per month.

Via the app go to abonnement and tap on GO add-ons. Via the website go to abonnement & instellingen > bundel wijzigen and open the GO add-ons ^ dropdown menu.

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