My name is Letizia and my number is [deleted by moderator]
I’m very upset, I think I will change operator soon!
Beste antwoord door Jaimy
Sorry to hear that you are so surprised by the costs! We can always explain things for you!
As Folkert said, there's some Roam Like Home rules, so this explains some of the costs (€ 5,44).
Also, you did send 145 text messages, of which a lot are from the EU to the Netherlands, which aren't free and explain a big part of the costs (€ 30,60). Text messages within the Netherlands, or within the EU are indeed free, but text messages from the EU tot the Netherlands, are not.
The third thing is that the internet bundle is already completely used, so for internet outside of this bundle, some amount is charged as well (€ 6,72).
Hopefully this explains everything. Please let me know if there's anything else that's still unclear. I'm here for you to answer all your questions!