Hello 2 weeks ago I travelled in New York and therefore the USA extra giga bundel I ordered. Although I saw that the bundel was active (and charged) I had a terrible network connect at the whole trip. not even a single day I managed to pass the E or H in my signal. I thought that it might be the tall buildings, but even when I was at the rooftop of Rockfeller building I saw no change in my network reception.
I tried to change between available networks but also didnt work.
I think it is not fair to pay 25euros for 280 MB that I only managed to use.
Would it be an option to get a refund?