Beantwoord

help needed with adjusting payment details

  • 21 februari 2021
  • 1 reactie
  • 11 Bekeken

Hello, I want to change my payment details for my mobile subscription. In my mobile account it says I need to do this via T-mobile home. Whenever I request a password I never receive an email. Please help!

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Beste antwoord door David 2 maart 2021, 17:07

Hi @Victoria Kleinsman,

Odd that it says that you should do this via T-Mobile Home (or Thuis), because this has to be done via My T-Mobile. You can use your login for My T-Mobile and adjust your payment details there.

Let us know if you adjusted it or if you need any additional help!

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1 reactie

Reputatie 7
Badge +20

Hi @Victoria Kleinsman,

Odd that it says that you should do this via T-Mobile Home (or Thuis), because this has to be done via My T-Mobile. You can use your login for My T-Mobile and adjust your payment details there.

Let us know if you adjusted it or if you need any additional help!

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