I have a subscription of 5GB + 120 min which costs me €15 and this month I’ve received an invoice charging me €42,21 due calls I’ve made to one single NL T-mobile number and slightly above the 120min I have subscribed.
i’m quite sure the charged value is incorrect and would like to understand why this high value being invoiced.
Beste antwoord door David
I have checked your invoice and found the reason why your invoice is higher then you might expect. Phone calls shorter than one minute are rounded up to a full minute, as is also part of the contract (in Dutch). So a phone call always has always get charged at least one minute and after that it goes per second. On your invoice you can see that you have quite a few phone calls which are shorter than a minute. So the extra costs are correct in this case and is something to keep in the back of your mind for the future.
If you have any additional questions, feel free to let us know!