I made the contract for T- Mobile with 3G + 120 minutes Calling
1st month was ok they collect the correct amount then starting extra charge
I'm sure i didn't use this mobile that much now instead of paying 11€ in month they want me to pay 72€ and mentioned in their bill that i speak to service number two times and have extra minutes outside the bundle & other minutes to other mobiles
So where is the 120 minutes in .y bundle, & what is the magical bundle which doesn't include any calling
I was with lyca before 10€ every month with unlimited calling +3G
Really i want to finish this contract with you , no good home internet & now extra charges on telephone bill , so why should a customer stay with you
Beste antwoord door Waqqas
Service numbers can have their own costs for the call and did you call to normal 06 numbers?
Are you sure you didn't exceed the 120 minutes? You can check on your invoice how long you called to each number and check this in the history of your phone.
And what do you mean with other minutes to other mobiles?