First I want to apologize for writing this in English.
I have noticed in the past months a strange situation of the internet availability at Schiphol trainstation. Usually when a train arrives at the station the internet stops and is unavailable until the train gets out of the tunnel. This happens in both directions (to and from Amsterdam) which leads me to believe it is not a coverage problem, but a limitation that is done on purpose. It feels like the phone gets a small limit of traffic when entering the area and when it is consumed the internet is completely cut off.
Is this the case and can we expect things to go back to a normal service as they were in the past few years?
Beste antwoord door David
Good question and it's not a problem that you ask it in English! Our whole team speaks Dutch and English, so we can help you either way!
First and foremost: We are definitely not capping, interrupting or limiting your coverage in the Schipholtunnel. However, it is very likely that the signal can't reach you in the tunnel. Since it's underground and quite a long tunnel, the signal can't reach you fully. This is not something we're limiting, but in some places there just isn't a possibility for better coverage. When you enter the tunnel the signal can still reach you, thus giving you a little bit of coverage while entering the tunnel. When you get further into the tunnel, the signal can't reach you and then you won't get any coverage anymore, until you resurface or exit the tunnel again.
Hopefully my explanation has shed a light on this issue? If you have any further questions, don't hesitate to ask!