Vraag

paid invoice but no service active outside NL

  • 28 april 2020
  • 1 reactie
  • 104 Bekeken

I paid my invoice but even after restarting my phone several times I don’t have service outside NL.

 

i cannot call of course,  so can someone please help?

 

thanks.

 

pedro


1 reactie

Reputatie 7
Badge +15

Hello @pedromartinssnk 

Is everything paid now? If you had a betalingsregeling your blockage will be removed when everything is paid.

How did you pay was it via ideal? Than your blockage will be removed within 1 hour, if you paid manually via internet bankieren tha it could take a couple of working days.

Are you outside NL now? If you paid via ideal and everything is paid try switching mobile operator or check you T-mobile account on blockages from your side. Are all the settings ok in your mobile?

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