Number retention


I've just recently purchased a SIM-only subscription but by mistake, I choose the "keep number option". However, I don't want to transfer my number to T-mobile and I want a separate number for that.

How can I cancel the option in order to be able to use my sim-card with the new number, as the new sim already came but it's not ready to use.

Thank you,

1 reactie

Reputatie 7
Badge +17
Hi Misha,

Can you send me a private message with your 06-number, name, birth-date, address and the last 5 digits of your account number? I'm happy to help you further!