Now they reduced the services, unlocked all services and started charging for each and everting. I see no way to fine a compain in english, neither ther customer care support english lanaguage.
I am helpless. Being overcharged and cannot file a complain.
I had to ask for the amount I had paid for them for invoice as it was to high.
Beste antwoord door Jaimy
I can see you alreasy spoke to my colleague and he sent you an email with the adress to which you can send your complaint. We indeed do not block FTMSC-services on your account. You can do this yourself via My T-Mobile, so you won't have these extra costs in the future anymore. For the GB and the 120 minutes, you pay indeed a fixed price. When the bundle is all used, you can choose a MB-aanvuller to add new MBs, or choose a bundle with more MBs.
Hope this will help!