Beantwoord

Activating voicemail

  • 13 juni 2020
  • 4 reacties
  • 207 Bekeken

Sorry mijn Nederlands in geen goed.  Ik spreek Engels.  when I try to call my voicemail, I get a message that says this account has no access to t-mobile voicemail.  I have had no luck calling customer service and when I wait for the live chat, it never connects.  Can anyone help?

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Beste antwoord door Waqqas 13 juni 2020, 22:28

Hello @scojo1998 

When you open the T-mobile app tap on meer, voicemail instellingen and check if it's aan.

Via the website you'll see this option under abonnement & instellingen, voicemal en gemiste oproep sms.

 

Bekijk origineel

4 reacties

Reputatie 7
Badge +15

Hello @scojo1998 

When you open the T-mobile app tap on meer, voicemail instellingen and check if it's aan.

Via the website you'll see this option under abonnement & instellingen, voicemal en gemiste oproep sms.

 

@Waqqas 

thank you, but my settings were all set correctly.  I had been receiving voicemails without issues for the last 3 years, then all of a sudden it just stopped working.  

Reputatie 7
Badge +15

Moderators can reset your voicemail, hopefully that will help.

Reputatie 7
Badge +20

Hi @scojo1998 

I see you spoke to my colleague yesterday and she’s going to help you with your request. 

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