I'm wondering why does T-Mobile Nl, been a part of a big international telecom brand, hates so much foreigners, that it goes to great lengths to prevent them from using it's services.
It seems T-Mobile requires an "IND sticker" from any EU citizen residing in NL in order to allow a contract to be made.
This is in conflict with the official IND position : https://ind.nl/organisatie/nieuws/Paginas/Afschaffing-meldplicht-EU-burgers.aspx
And is obviously a discriminatory measure that adds additional hoops and stops before a non-dutch citizens with no other reason but to inconvenience and discourage them. I find this kind of discrimination strange.
Beste antwoord door Hajar
Welcome to the T-Mobile Community!
Thank you for asking your question on our platform. I believe you are misinformed about our IND policy. The IND sticker (proof of registration), was used until a few years ago as a requirement for EU citizens to obtain a subscription with a device. However, since 2013 the IND has stopped the registration of EU citizens and thus also with providing this sticker / proof of registration. The policy is then changed for EU citizens. They can also get a T-Mobile subscription by presenting a passport or national ID card.
The IND sticker was used as a form of registration for five years and therefore it is still used in our system. It allows people who have this document to get a subscription with a device until January 1, 2018. However, the IND sticker is not required anymore, but serves as an additional service to the customer.
I hope I have provided you with a sufficient answer and that I have changed your perception of us as a company.
If you have any questions further, please let me know!