Sorry for not writing in Dutch, I have been using prepaid sim card and my father got me a new sim with monthly subscription around 3 days ago. My father told me that I would get a phone call after two days to change the subscription to the phone number of my prepaid sim. However, I have received calls around yesterday and the day before with an hidden phone number (Which I've rejected), and I haven't got any today. Do T-mobile normally don't display the number when contacting the user? Also the new sim card is not provisioned yet. How would I be able to use the new subscription?
Beste antwoord door Folkert
Hi, your father will get emails confirming the subscription including information about the sim card delivery and the date this new sim card will be activated. Did you transfer your prepaid phone number to the new subscription?
In case things are not clear please wait until a forum moderator responds. They are able to check everything for you.
Kind regards, Folkert