I'm sorry but I am not very good at this…
I had a Lycra pre-paid and got an abbonement with T-mobile. The old number was transferred to my new sim card but it is not recognised by T-mobile. What do I do?
Reputatie 7
+18
Hello
The simcard of a new subscription with nummerbehoud can be activated once the number is transferred so on the date your subscription starts.
The subscription started yesterday at 08:00. I'm so lost!!!
Reputatie 7
+18
You are not using the number on T-Mobile simcard holder to activate right? Use your number from Lycamobile.
Your Lycamobile sim shouldn't have network now if the nummerbehoud was succesful.
I don't understand about ”using the number on T-Mobile simcard holder to activate”.
When I first put the sim card in I gave the pin which came with the t-mobile sim.
Reputatie 7
+20
- T-Mobile Moderator
- 8304 reacties
-
18 oktober 2020
Hi
Can you send me a private message with your 06-number, name, birth-date, full address and last 4 digits of your account number and your sim-card number? I will help you solve this issue!
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