hi, everyone. I wanna ask question regarding my two-year unlimited data&bellen contract started from Sep, 2019. Since I have been back to my country and the contract has kept, I justed the bundle from unlimited data to 1GB in 12 October 2020.
However I found that the invoice does not lower to 15 euro but increase to 49 euro, which I cannot understand. Before I change the bundle, I have the costs in picture below every month:
After I chose a lower-cost bundle, the discount of October did not count into my invoice:
Can anyone help me? I cannot go back to NL, and no English services support. I am urgent to understand my situations.
Beste antwoord door llllol
in my T-mobile website, the fixed costs have been displayed: