I activated my subscription online in January. This month, however, it has not been extended automatically. I have a balance and I can not connect or use the internet. What should I do? I have tried to send the message "KIDS" to 1414 and I get a response stating that the service is temporarily unavailable.
Beste antwoord door Hajar
Thank you for question. We changed our PrePaid program. We don't offer data bundles that extend automatically. You can activate a bundle via My T-Mobile whenever you need one. You can find more information on this page.
If you have any other questions, please let us know!