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  • 3 oktober 2019
  • 5 reacties
  • 352 Bekeken

Hello, I send back the internet modem, because I had only internet , no TV. Now I received a mail and says that I have to send back tv modem, or I pay 75€


5 reacties

Reputatie 5
Badge +4
Hello @Cristian86

You can either wait for a moderator to reply or call the customer support. Explain them that the modem has been refunded and you have this track & trace as proof.
Ok, thank you
Reputatie 5
Badge +4
Your welcome 😎
Reputatie 5
Badge +2
Hey @Cristian86,


I can confirm that we have received your T-Mobile Home equipment, thank you! 😄 You don't have to worry about a penalty. Please let me know if I can assist you any further!

I didn't received money back and it passed a month

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