Since monday 28.10. our tmobile thuis is active. Parallel I have a mobile contract, but it is not possible to activate the customer benefit.
At the tmobile app, there is an error message when I want to link both contracts.
At the tmobile thuis homepage it is stuck at step 2 "anfrag is under work", but no progress can be seen.
Thanks for help
Beste antwoord door JoëlG
Hi, welcome to our Community!
I'm sorry to read you're having issues activating your T-Mobile Klantvoordeel. I just checked and noticed that it currently activated. Are you still experiencing problems? And if so, could you please elaborate on what you're experiencing now?