I don’t have internet since 5 days, so I called t-mobile. they could figure out that there is no connection between the street and the house anymore, so they contacted KPN. However, KPN never prevented me when they are coming!
Furthermore, I gave them my landlord’s phone number, to which they called yesterday that they were in front of the house and nobody was home, which is correct because I was not at home because I did not know that they were coming. He needs 10 minutes to get there but KPN couldn’t wait. What to do now? Is it possible to make an appointment?
Beste antwoord door Brian
Hi @hama2911, it looks like they managed to get you back online yesterday and everything is looking good! If there is anything else I can do for you do let me know!