Beantwoord

Big problem with the internet.

  • 12 februari 2019
  • 1 reactie
  • 96 Bekeken

We have not The Internet for more than one month!
Numerous phone calls and chat do not give any results.
Every time we get the answer: that you need to wait a few days.
Do you think this is normal practice?
Are you going to somehow solve problems with the quality of service for your customers?
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Beste antwoord door Brian 15 februari 2019, 16:24

Hi Anna, of course we will always try to solve any connection problems as soon as possible! In some cases it might take longer then usual, when the grid operator has to replace something in a datacenter for example. If you can send me a private message with your full address, your date of birth and the last four digits of your bank account number then I'll see how I can help!
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Hi Anna, of course we will always try to solve any connection problems as soon as possible! In some cases it might take longer then usual, when the grid operator has to replace something in a datacenter for example. If you can send me a private message with your full address, your date of birth and the last four digits of your bank account number then I'll see how I can help!

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