I'm having the worst experience ever with your services, since day 1, I had no connection whatsoever for almost 3 months, and after being frustrated for so long time, you guys managed somehow to make things work, for a while ... but as fast my happiness has started it immediately, I'm again with a shameless connection, using some tools to measure the speed, Download speeds are ok, but the Upload ... sometimes reach the incredible speed of 0 ... ZERO. I have already scheduled a visit with the technician, at this moment this guy become a family member already since he has visited us more often than some of our close friends. Likely he will again not have a clue on whats going on with our connection like happened before.
Seriously, how come guys? Is there any way to fix it for real this time?
By the way, how can I have my money back after so long time paying for something that just doesn't work?
Beste antwoord door Brian
, wow that sounds like you got real close with our mechanic
We're in contact with the grid operator and I expect it to be solved in the coming days!