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Geen internet hele dag
Ik heb geen internet de hele dag (09-05-2019) op 2181 NE, Hillegom. Sorry, my Dutch is not so good 🙂 I have tried to turn on and off router, when I login to router I see that there is no WAN link. Lamp on the router doesn't flash. It started today morning and the whole day I do not have internet. Please assist. Thanks!
Reputatie 7
+3
- Odido Superuser
- 1667 reacties
-
10 May 2019
Hello @Drussilla7 ,
Did you already contact the customer service desk to see if they can be of any help?
Phone: 0800-0092
They can also do a remote check if something is wrong with the line to your modem.
Did you already contact the customer service desk to see if they can be of any help?
Phone: 0800-0092
They can also do a remote check if something is wrong with the line to your modem.
Reputatie 7
Hi @Drussilla7 ,
Good thing you contacted us. Our mechanic has determined that there's something wrong in the network. We contacted our networkoperator and they'll be instructed to check (and solve!) the line issue.
My apologies for the situation, we try our best to solve this as quickly as possible!
Good thing you contacted us. Our mechanic has determined that there's something wrong in the network. We contacted our networkoperator and they'll be instructed to check (and solve!) the line issue.
My apologies for the situation, we try our best to solve this as quickly as possible!
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