I have registered online for fiber optic internet. Now, How should I schedule an appointment for installation?
I am yet to get keys or my rented apartment and would like to schedule on a very first day, so I have connectivity.
Does any one know English customer care number ?
Beste antwoord door TAVL
After you register for an internet subscription you will have a 2 week legal notice. After this period you will receive an e-mail or text message to make an appointment with T-Mobile partner Guidion as part of the line activation to your home. If you want to get connected more quickly you may want to give up the 2 week legal notice. You can manage this on your personal T-Mobile Thuis page.
Unfortunately T-Mobile has no specific number for English customers. You can either call the general number. Many of the customer sales representatives can assist you in the English language. Or you can arrange it by someone from webcare on these forums. They read along, and reply within 24 to 48 hours.