Hello Good morning
I received that Internet and TV package last weekend
I wanted to install the modem yesterday as it was connection date. I noticed that there is only one main connection/connector is available in my apartment and it belongs to other provider ( bnc connector) . It seems that previous resident changed all the sockets during renovation . So , there is no main connection/ connector in my apartment for connecting modem via dsl cable.
please advise what i should do in this situation ?
i think that it is better a technician visit my apartment and install this main connector
i need urgently internet in my apartment
i will appreciate if you reply me promptly
Beste antwoord door Marcel MCi
Did you search in the whole apparment for a connectionpoint like below? Also in the "meterkast"?
Did you visit some neighbours to see where the telephoneline / connection should be installed?
Sometimes it's only a short wire with red/blue/orange/white wires coming out of the wall.
If it's not there the network-provider (Kpn) should install / repair the isra point first.