I shifted to T-Mobile Thuis (750 mbps internet) with telephone and television. It has been 1.5 months and I'm completely not satisfied with the speed of the internet.
I have a wired cable connection to one of my computers and the other devices (Ipad, phone) work on wifi. I checked the speed of the internet on the wired computer and it measures around 130mbps. This is less than 1/5th of the promised speed of 750 mbps. Furthermore, the wifi is not at all stable. It either disconnects or the speed is very bad. The speed check shows that wifi is ~20 mbps, sometimes falling to 7 mbps. This is really bad.
The problem is that I have registered for online courses, where there is a video class. With this worst connection, the video is either stuck or freezed after every 10 minutes. I also opened a ticket with T-Mobile and the agent told me that there might be a problem in the line. This issue has been going on from the past ~1.5 months and the ticket is open from the past 10 days.
I had a 50 mbps net before (glasvezel) from online and never had any problems. Now I have 750 mbps and have bought a lot of problems along with this connection. :?:@
Please give a solution to my problem quickly. My ticket number is Ticket#2018043011009277
Beste antwoord door Brian
Hi Krish, good to hear the issue with wired internet is fixed! The speed may vary a bit depending on the browser you're using and the harddisk and indeed whatever else is running. I see my colleague already requested a mechanic to solve the Wifi issues as well and our installation partner Guidion will contact you to make an appointment. You can also contact them yourself through 088 2000 151 to make an appointment right away!Bekijk origineel