Internet stopped working at home yesterday around 4:30 PM, until that moment everything was perfectly fine, and I touched nothing and made no changes to the physical network, the hardware or any other thing. So all the cables are perfectly connected. I have and old ISRA connection where DSL is plugged. The lights of internet are WAN are off. I reset the router to default and unplugged several times from the network for more than a minute.
At that moment there was an intense thunderstorm in the local area. The postal code is 6215 in Maastricht. It has not been working for 24 hours now, and the appointment for a technician to come is for the 15th of August!, I have never seen such a long wait just to check the network and they offered me no alternatives, it is 20 days or no service fully paid. I would like to ask for some extra opinions, because I found it very unlikely that it is related to my device.
Beste antwoord door Brian
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