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no internet in den haag- no communication from tmobile

  • 5 January 2021
  • 1 reactie
  • 141 Bekeken

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There is no internet around The Hague and voorberg area from yesterday 16:30. As you know, now most of us are WHM and heavily dependent on internet. I understand there is an issue but there is no communication from t mobiles about the issue. No text message or email about the issue or not even an apology for the inconvenience. It’s been 15 hours without the internet and I have ran through my limited mobile data. Dissatisfied... 

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Beste antwoord door Jason van Odido 5 January 2021, 10:03

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Reputatie 7
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Hi @Syed, welcome to the Community!

Sorry for the inconvenience and lack of clarity so far!

We have received several reports that a number of our customers are experiencing problems with Internet, TV and landline calling in the region of The Hague / Voorburg and in Culemborg. The exact cause is not yet known, the investigation is still in progress. In this topic we will keep you informed: Is er een algemeen verbindingsprobleem?

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