Beantwoord

The internet speed don't upgrade after I change to 750M

  • 11 May 2019
  • 1 reactie
  • 327 Bekeken

Dear Agent,

I chnaged my account from 100M to 750M 1week ago, but I found out today that my internet speed still lower than 100M. Even sometimes slower than before, can you check what went wrong?

BR,
Kenson
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Beste antwoord door Pilovali 11 May 2019, 17:31

Bekijk origineel

1 reactie

Reputatie 5
Hello and welcome to the T-Mobile community,

Do all your network equipment support 1 Gbps speeds? Also, please try to reboot the mediaconverter to see if it improves.

I guess you're testing the network speed via a network cable...?

Kind regards,

Reageer