Beantwoord

WAN is off

  • 24 December 2018
  • 3 reacties
  • 460 Bekeken
S
  • sinabz
  • heeft eerste post geplaatst
  • 2 reacties
I got an email today (24/12/2018) mentioning that my connection will be connected at 18:00. But when I installed the modem at 19:00, the WAN light is off and even does not blink. Is my connection active?
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Beste antwoord door RoyTMT 28 December 2018, 15:13

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3 reacties

RoyTMT
Reputatie 2
Hey @sinabz, I see you've contacted us through phone as well. Your ISRA is located in your fusebox. Were you able to connect your devices properly? If not, your can also take a look at our online manual with a step-by-step video! 🙂
S
Hi @RoyTMT. I live in second floor and meter cupboard is in ground floor. Of course I checked the cupboard and there were no socket for neither electricity nor phone.
S
Hi @RoyTMT. Thank you for the help. I could fix it.

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