Beantwoord

Internet and TV Not working

  • 7 August 2019
  • 1 reactie
  • 282 Bekeken

Dear T-MOBILE,

My home internet and television stopped working for past 1 month, I got a technician after three weeks .
He told its and problem with KPN.
Please help to know when the internet and TV connection will be back.

What about the money debited from my account.

Regards,
Senthil
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Beste antwoord door Brian 13 August 2019, 15:19

Bekijk origineel

1 reactie

Reputatie 7
Hi @sena1, in this case it was Reggefiber that we contacted and I see they got you online on the 8th. Is everything working now? In regards to the subscription cost, I just made a credit for the period of the 22nd of July until the 8th of August! The total amount is € 18,37 and this will be settled with your invoice of September. If there is anything else I can do for you, do let me know!

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