Beantwoord

2 days before installation engineer is coming but Installation package is not received yet

  • 17 March 2020
  • 2 reacties
  • 155 Bekeken
Y

Hi,

I have an appointment with engineer from Guidion arranged for March 19.

But I stil have not received either installation package or even email with tracking number or something similar.

Is it possible to clarify the current status of the delivery?

Should I notify Guidion about possible delay or they are informed automatically?

 

Thanks,

Yurii

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Beste antwoord door Brian 18 March 2020, 16:23

Bekijk origineel

2 reacties

Brian
Rank
Reputatie 7

Hi @Yurii Yekovenko, it looks like your package got delivered this morning so you're good to go. Welcome to T-Mobile! :grinning:

Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)
Y

Yes, I received an email yesterday and the package - today.

Thank you!

Reageer


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